Q:Hello, I am an owner of a 2006 Volvo xc90 with premium sound and we have had some issues with our radio. I have done some research and have basically been pointed your way via forums to purchase a new ICM. I have read some issues people have been running into involving part numbers not matching in regards to the new ICM and there specific car. I was wondering if there was anything I can do on my part so that we can ensure I am receiving the right ICM for my vehicle. I can take out the old ICM and give you its part number you need if that’s helpful. From all of the forums I have read your team has received very high customer service ratings so I am very excited to purchase this part from you and fix my darn car. Please let me know ASAP if I can do anything or if I should just go ahead and buy it. Thank You!

A:Yes, I can help you all I need is the part number off the back, you need to remove it from the plastic housing and in the back of the ICM there is a sticker with part number, please let me know that number, I do have many different ones so I will match correct one, I just need to let you know that sometimes it wont work right awe and we sent hundreds of these and there are cases that it will need to be another unit tried or it will need software download,

please let me know the number and I I will give you correct link to the ICM that you need,

thank you
Patrick